Please be aware, your order is likely dyed to order. We aim to dispatch all dyed to order listings within 5 business days. During busy times there may be delays to dispatching your yarn. If 15 business days have passed since you placed your order, please email as below.
Returns and refunds are not accepted. Please email@example.com you have questions about this policy. Pre-orders, special order items or dyed to order listings are non-refundable, no exceptions. Click here for our full policy on returns or refunds.